Informatica PC + IICS Production Support

We are looking for a skilled Informatica Production Support Engineer with expertise in PowerCenter (PC) and Informatica Intelligent Cloud Services (IICS) to support and maintain enterprise ETL/data integration systems. The ideal candidate will be responsible for monitoring, troubleshooting, and ensuring smooth execution of data pipelines in production environments.

Key Responsibilities

Production Support & Monitoring

Monitor daily ETL workflows, mappings, and jobs in PowerCenter and IICS Ensure timely execution of batch jobs and meet SLA commitments Perform initial triage and resolve production issues quickly

Incident & Problem Management

Troubleshoot failures in sessions, workflows, and integrations Analyze logs and identify root causes for data issues Work on incident management tools (ServiceNow, Jira) Provide permanent fixes for recurring issues

Informatica PowerCenter (PC) Support

Support PowerCenter environments (10.x) Monitor Repository Service, Integration Service Debug session errors and optimize workflows Perform deployment/migration across environments

IICS (Informatica Cloud) Support

Monitor IICS jobs, task flows, and mappings Manage Secure Agent (installation, upgrades, troubleshooting) Handle connectivity issues between cloud and on-prem systems Support application integration and data integration pipelines

Data Validation & Quality Checks

Perform data validation and reconciliation Ensure data accuracy, completeness, and consistency Work with data quality tools if required (IDQ – optional)

Scheduling & Automation

Manage job scheduling tools:

Control-M / Autosys / Informatica Scheduler

Develop shell scripts for automation and monitoring Ensure dependencies and workflows are executed correctly

Performance Optimization

Identify performance bottlenecks in workflows and mappings Optimize queries and transformation logic Tune sessions for better throughput

Database & Integration Support