Implementer

About the internship

Selected intern's day-to-day responsibilities include

1. Assist in ERP, CRM, and SAP implementation projects under the guidance of senior consultants and project managers.

1. Understand client business processes and gather basic requirements to support successful software implementation.

1. Participate in client meetings, requirement gathering discussions, and project review sessions.

1. Assist in software configuration, master data creation, workflow setup, and user management activities.

1. Support data migration, data validation, and data import activities to ensure data accuracy and integrity.

1. Prepare implementation documents, process flowcharts, user manuals, project trackers, and other project-related documentation.

1. Conduct software demonstrations and provide basic user training sessions to clients and end users.

1. Assist in User Acceptance Testing (UAT), system testing, and issue tracking activities.

1. Coordinate with development, support, and implementation teams for timely resolution of client queries and project issues.

1. Follow up with clients regarding pending requirements, approvals, feedback, and implementation-related activities.

1. Maintain implementation status reports, project documentation, and activity trackers with accuracy.

1. Provide first-level support to clients during implementation and post-go-live phases.

1. Escalate project delays, critical issues, risks, or dependencies to reporting managers when required.

1. Ensure timely completion of assigned implementation tasks while adhering to project timelines and quality standards.