Immigration Process Executive

About the job

Key Responsibilities

1. Understand client requirements and provide tailored immigration and visa solutions.

1. Communicate regularly with clients to provide updates, gather feedback, and address concerns.

1. Manage end-to-end immigration processes, including visa applications, work permits, residence permits, and related documentation.

1. Review, verify, and prepare immigration documents while ensuring compliance with legal and regulatory requirements.

1. Submit applications to relevant government authorities and foreign missions, track progress, and resolve application-related issues.

1. Monitor application status through government and embassy/consulate portals.

1. Maintain strong client relationships by providing timely updates and professional support throughout the process.

1. Stay updated on immigration laws, regulations, and policy changes to ensure compliance and accurate guidance.

1. Maintain accurate, confidential, and well-organized client records, files, and databases.

1. Coordinate with internal teams, including legal, HR, and recruitment, to facilitate smooth immigration processes.

1. Liaise with embassies, consulates, and other foreign authorities on behalf of clients.

1. Identify opportunities to improve operational efficiency and enhance the overall client experience.

1. Deliver exceptional customer service by addressing client inquiries, concerns, and feedback in a timely and professional manner.

Skill(s) required

Effective Communication