Build Kambaa’s Next Great Team — HR / Talent Acquisition Specialist Job Title: HR / Talent Acquisition Specialist Department: Human Resources Reports To: Management / Leadership Team Location: Coimbatore Compensation: Up to ₹6 LPA + incentives Company Overview - Kambaa We are an AI-first company, a leading digital transformation company and a Freshworks Gold & HubSpot Partner. We also collaborate with other SaaS giants like Salesforce, Zoho, Make.com, Monday.com, Zendesk, WebEngage, Razorpay, Ozonetel, Shopify, MyOperator, Amazon, Microsoft, etc. Our client list includes some of the largest organizations in India and abroad, such as: - India’s largest e-commerce platform - India’s largest conglomerate - India’s #1 jobs and career opportunities platform - India’s largest intracity logistics provider - India’s largest D2C brands - One of India’s largest real estate companies - Government of Tamil Nadu At Kambaa, we help organizations unlock the full potential of their tech stack through seamless implementation and managed services. AI-First Culture At Kambaa, we’re fostering an AI-first culture. Every employee is encouraged to become an AI-first professional, gaining hands-on exposure to intelligent workflows, copilots, and data-driven decision-making. Within two months, our intern was able to train our client’s employees on AI. We believe AI is the catalyst for growth and innovation. We are looking for someone who: - Has a solid understanding of AI or is eager to learn and grow in this domain - Wants to be part of a team that leverages AI to redefine industries and create next-gen solutions - Is excited to use AI tools to improve recruitment speed, candidate quality, communication, and hiring decisions Role Snapshot Own Kambaa’s recruitment engine. As our HR / Talent Acquisition Specialist, you will be responsible for finding, engaging, evaluating, and closing high-quality talent across sales, pre-sales, implementation, technical, support, marketing, and operations roles. This is not a traditional HR admin role. Your primary mission is to help Kambaa scale by building a strong hiring pipeline, especially for SaaS, IT services, and digital transformation roles. You will use LinkedIn, job portals, referrals, AI tools, and structured hiring processes to identify exceptional candidates and create a smooth, high-quality candidate experience. Key Responsibilities 1. Recruitment Strategy & Workforce Planning - Work closely with management and department heads to understand current and upcoming hiring needs - Build role-specific hiring plans for sales, pre-sales, implementation, technical, customer success, and operations roles - Create clear candidate personas based on skills, experience, culture fit, and growth potential - Maintain a strong recruitment pipeline for priority and recurring roles 2. Sourcing & Talent Pipeline Development - Source candidates through LinkedIn, job portals, referrals, databases, communities, and direct outreach - Use LinkedIn suite of products for recruitment, including LinkedIn Recruiter, LinkedIn Jobs, search workflows, and InMail outreach - Identify candidates from SaaS companies, IT services companies, SaaS partners, system integrators, and digital transformation firms - Build and maintain talent pools for future hiring needs - Run proactive outreach campaigns for passive candidates 3. Screening & Candidate Evaluation - Conduct initial screening calls to evaluate communication skills, experience, motivation, compensation expectations, and role fit - Assess candidates for SaaS / IT services exposure, learning agility, ownership mindset, and cultural alignment - Coordinate interviews with management and hiring stakeholders - Maintain structured interview notes and candidate feedback - Ensure shortlisted candidates are well-briefed before interviews 4. Hiring Coordination & Candidate Experience - Own interview scheduling and coordination - Keep candidates informed throughout the hiring process - Ensure a fast, professional, and positive candidate experience - Follow up consistently with candidates, interviewers, and hiring managers - Improve hiring turnaround time without compromising quality 5. Offer Management & Joining Closure - Coordinate compensation discussions, offer rollouts, documentation, and joining timelines - Handle negotiation conversations professionally and transparently - Reduce offer drop-offs by staying closely engaged with selected candidates - Support pre-joining engagement to ensure smooth onboarding - Maintain accurate records of offers, acceptances, drop-offs, and joining status 6. Recruitment Operations & Reporting - Maintain candidate trackers, hiring dashboards, and recruitment reports - Track key hiring metrics such as source effectiveness, interview-to-offer ratio, offer acceptance rate, time-to-hire, and joining ratio - Keep recruitment data clean, structured, and updated - Recommend process improvements based on hiring data and feedback - Support employer branding initiatives through LinkedIn posts, job descriptions, candidate communication, and referral campaigns The Kambaa HR Difference Recruit for High-Growth SaaS & AI Roles At Kambaa, you will help build teams that work across leading SaaS platforms, AI tools, automation workflows, CRM, ITSM, customer experience, sales, and digital transformation. Direct Access to Management You will work closely with management and hiring managers, giving you direct visibility into business priorities, talent needs, and growth plans. AI-Powered Recruitment We expect HR to be AI-first too. You will be encouraged to use AI for: - Writing better job descriptions - Creating candidate outreach messages - Screening resumes faster - Preparing interview scorecards - Improving candidate communication - Building structured recruitment reports High Ownership Role You will own recruitment outcomes, not just coordination. Your success will be measured by the quality of candidates you bring in, the speed of hiring, and the long-term success of people you help recruit. Perks & Growth Opportunities at Kambaa Always-Evolving Tool Stack Get hands-on with leading SaaS, recruitment, productivity, and AI platforms including LinkedIn, Freshsales, HubSpot, Kroolo, Merlin AI, ChatGPT, and other tools that improve sourcing, communication, and productivity. “If a new tool helps you hire better, faster, or smarter, we’ll test it — no red tape.” Multi-Role Hiring Exposure Recruit across sales, pre-sales, implementation, technical consulting, marketing, customer success, and operations roles. You will gain broad exposure to how a SaaS and digital transformation company scales. AI-First Culture Join an organization that embeds AI in every workflow, transforming you into an AI-savvy HR professional positioned for future-proof career growth. Requirements Communication Skills - Exceptional spoken and written English is mandatory - Ability to communicate confidently with candidates, hiring managers, and management - Ability to write clear job descriptions, outreach messages, and candidate summaries - Working knowledge of Hindi is a strong plus Experience - 2+ years of experience in recruitment / talent acquisition preferred - Prior hiring experience for SaaS companies, IT services companies, SaaS partners, digital transformation firms, or technology roles is strongly preferred - Experience hiring for sales, pre-sales, implementation, customer success, technical support, consulting, or software-related roles is a significant advantage - Experience managing end-to-end recruitment from sourcing to joining is required Recruitment Tools & Sourcing Skills - Hands-on experience using LinkedIn for recruitment is mandatory - Experience with LinkedIn Recruiter, LinkedIn Jobs, advanced Boolean search, InMail outreach, and candidate pipeline management is strongly preferred - Familiarity with job portals, applicant tracking systems, candidate databases, and recruitment trackers - Ability to identify and engage passive candidates - Comfortable using AI tools to improve sourcing, screening, communication, and reporting SaaS & IT Services Hiring Aptitude - Good understanding of SaaS, IT services, CRM, customer support, sales, implementation, and technical roles - Ability to understand role requirements quickly and translate them into sourcing strategies - Ability to differentiate strong candidates from average profiles based on experience, communication, and ownership - Interest in learning about SaaS products, digital transformation, and AI-led business workflows Process & Documentation Discipline - Strong candidate tracking and follow-up discipline - Ability to maintain clean hiring dashboards and recruitment reports - Strong attention to detail in resumes, feedback, compensation details, joining dates, and documentation - Ability to manage multiple roles and candidates simultaneously Location & Work Setup - This role is based in Coimbatore - Candidates must be comfortable working from Kambaa’s Coimbatore office - Occasional travel to other Kambaa offices or hiring events may be required Compensation - Salary up to ₹6 LPA - Additional incentives based on hiring targets, closures, joining success, and recruitment performance