HR Operations Specialist - ELC
ABB
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This Position reports to:
HR Operations India Cluster Front Office
Your responsibilities
- Co-ordinating with the candidates making sure they complete their documentations, understanding their requirement on accommodation in case of relocation and attending induction program.
- Managing the vendor relations in terms of placing orders, creating purchase requests and orders, validating the invoices and processing the vendor payments . Arranging and issuing the photo ID cards
- Candidate Experience Management: Provide best in class candidate experience through all candidate touchpoints, and internal team members while maintaining confidentiality.
- Ensuring execution and delivery of ELCM services according to defined Service Level Agreement(s) like TAT, quality and Customer satisfaction (C-SAT). Attention to detail and accuracy. Willingness to learn and implement the learning in an innovative manner.
- Executing and delivering HR services in compliance with agreed business processes, KPIs and quality targets in a timely, accurate and customer focused manner, showing an end-to-end responsibility.
- Acting as an expert in complex business cases/projects by offering operations expertise and knowledge and driving collaboration across different countries and functions.
- Identifying deficiencies of existing business processes, taking responsibility for the correct handling of Root Cause Analysis (RCA) and proactively
- Performing control tasks with autonomy, including 4-eye-check / SOX checks, data protection and country legal/regulatory compliance tasks recommending enhancements and/or simplification based on day-to-day experience.
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