Helpdesk

About the internship

Selected intern's day-to-day responsibilities include

1. Handle animal welfare complaints via calls, WhatsApp, website, and other channels.

1. Register and update cases in the Pukaar system.

1. Coordinate with field teams, vets, and partner organizations.

1. Track case progress and ensure timely closure.

1. Assist callers with service-related information.

1. Maintain records and prepare operational reports.

Skill(s) required

Coordination Effective Communication MS-Excel Social Work

Who can apply

Only those candidates can apply who

1. are available for full time (in-office) internship

1. can start the internship between 29th Jun'26 and 3rd Aug'26

1. are available for duration of 3 months

1. are from Delhi only

1. have relevant skills and interests

Other requirements

1. Good communication and interpersonal skills.

1. Basic computer knowledge and data entry skills.

1. Ability to handle calls professionally.

1. Strong documentation and reporting skills.