via Internshala·Today
Helpdesk Assistant Manager
Internshala
Full-timeOn-site
Location:DelhiType:Full-timePosted:Today
About the job
Key Responsibilities
- Manage and respond to inbound queries from B2B customers promptly.
- Effectively analyze and resolve customer issues and concerns.
- Ensure quick turnaround times (TAT) for all customer queries and requests.
- Provide service-related training and guidance to customers as required.
- Maintain a positive, professional, and customer-centric approach in all interactions.
Note:
- This is a work-from-office job
- Office shift time: 8:30 AM - 6:30 PM
Skill(s) required
Critical thinking Effective Communication English Proficiency (Spoken) English Proficiency (Written) Teamwork
Who can apply
Only those candidates can apply who
- are from Delhi only
Other requirements
- Hardworking and ready to take responsibility.
- Professional in behavior and communication.
- Positive, motivated, and friendly attitude.
- Consistent in performance and meeting expectations.
Salary
Probation:
Duration:
Salary during probation: After probation:
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