Head of Technical Program Management - Banking

When medieval Europe raised its cathedrals, the master builder rarely carved the stone. They held the entire structure in their head, sequencing masons, glaziers, and carpenters across decades, reconciling a patron's ambitions with the physics of load-bearing walls, so that a thousand independent efforts added up to one coherent thing built to stand for centuries.

Mercury is building something that demands the same architectural coherence. We're pursuing a bank charter and standing up the governance, infrastructure, and operational rigor that becoming a bank requires. The work that spans every engineering, product, design, and data team in our banking* org. As Head of Technical Program Management, Banking, you'll be the master builder: the person who holds the whole program in their head, sequences the work, and makes sure it all stands up.

You'll act as the control center for all banking workstreams:, core banking build, credit and lending, customer migration, risk systems, and incident coordination, while defining, from scratch, the technical program management operating system the org runs on. You'll own exec-level reporting and you'll build and lead the TPM team. Early on, you'll also operate as a player-coach, directly running select program areas like credit and lending while you hire behind yourself.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

What you'll do:

• Own the program for Mercury's bank charter and governance work: the sequencing, dependencies, risks, and decisions across engineering, product, design, and data teams

• Define the TPM operating system for the banking org: the rituals, tooling, reporting, and standards that make complex cross-functional work legible and fast

• Build automation and agentic flows to run programs with efficiency and high quality

• Build and run exec-level reporting, synthesizing a high volume of information into self-serve dashboards and crisp narratives about what matters most

• Pressure-test timelines, sequencing, and estimates with engineering and product leaders, knowing when to challenge assumptions