Head of Platforms for JBS

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Role Overview

As the Head of Products and Platforms for JBS, you will lead and scale the team of Product Managers, Platform Leads, and the AI Platform Lead who build and operate the foundational platform layer powering JBS, JLL's 6,000+ person Business Services operation across six locations and growing. Your mission is to treat the JBS platform as a unified, multi-tenant platform where business teams, BE&T, and partner vendors can deliver secure, performant, and scalable AI and workflow outcomes. You will be the senior India-based executive interface to BE&T leadership and JBS Functional Leaders. You will be accountable for platform reliability, vendor commercials, lifecycle integrity, and the delivery pace of AI products across the JBS portfolio.

Core Responsibilities

People Leadership and Talent Building. Recruit, develop, and mentor a high-performing team of Product Managers, Platform Leads, and AI Platform Leads (for platforms such as AgentCore). Establish a product culture rooted in outcome-driven delivery, clear platform standards, and engineering empathy. Build senior bench depth in India.

Portfolio Coherence and Golden Paths. Eliminate fragmented interfaces and redundant build silos across the 15+ platforms. Own the horizontal roadmap that allows new AI use cases and engineered builds to immediately inherit shared identity, integration, telemetry, and governance primitives. Lead joint platform tier classification with BE&T and drive rationalization where overlap exists.

AI and Automation Primitives. Drive the productization of AI platforms such as AgentCore and Claude or other JBS AI platforms of choice. Direct the development of MCPs, connectors, and shared integration capability serving all AI builds. Partner with JLLT Engineering on Forward Deployed Engineer practice. Set the strategy for the Claude Code path including the Central Engineering interface where applicable.

Vendor, Commercial, and Lifecycle Management. Own vendor relationships across the platform portfolio with commercial outcome focus. Drive cloud cost visibility through contracts and automation. Manage license and commercial discipline. Coordinate platform onboarding and offboarding with BE&T-OTS. Ensure security, risk, BCP / DR, and compliance coverage across the portfolio.