Head of GBS Insights & Analytics
Kraft Heinz
The goal of the Head of GBS Insights & Analytics is to transition Kraft Heinz GBS from a reactive operational team to a proactive intelligence team. As we automate the "doing," you will build the capabilities for the "thinking." You will lead the strategy to embed advanced analytics into the DNA of every service line (Finance, Supply Chain, HR, ...), ensuring that our global teams move from processing data to delivering granular, predictive insights and preemptive recommendations that steer the business.
- Design a 3-year roadmap that (1) shifts GBS service lines from descriptive (What happened?) to predictive (What will happen?) and prescriptive (How can we avoid/optimize it?); and (2) enables GBS service lines to provide granular insights and recommendations on the transactions it owns.
- Partner with the GCC operational teams and Global Process Leaders to identify "friction points" where predictive models (e.g., Cash Flow forecasting, Supply Chain bottleneck prediction, Attrition modeling) can prevent operational issues before they occur. Identify with these same stakeholders opportunities for providing granular insights using advanced analytics capabilities.
- Prioritize the identified opportunities and drive business benefits through the insights and recommendations that are enabled by these products and capabilities
- Oversee the development, in close partnership with KHC Tech, of internal products and/or platform add-ons that provide GBS teams with real-time recommendations and granular drill-downs into operational anomalies.
- Collaborate with HR and GCC delivery leads to redefine GBS required skillsets to support this transformation. You will lead the curriculum strategy to transform operational staff into Functional Insights Experts who can interpret complex data signals
- Master’s degree required (MBA in finance, supply chain, or operations management preferred).
- Lean/Six Sigma/Design Thinking certification preferred (or equivalent CI leadership experience).
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