Company Description Grand Mercure Bangalore offers 126 suite style rooms with in-built kitchenettes. Our rooms offer the privacy you want but with the luxury and indulgence of a hotel. These suites are modern, tasteful and relaxing, suiting purposes of both leisure as well as business. Bright and spacious, they also include flat screen televisions, DVD players, music systems, Wi-Fi and 24 hour room service. Grand Mercure is known for its passion for food and wine. Dining is always a culinary experience with ‘The Verandah’, our Global Cuisine restaurant and ‘By The Blue’, our poolside RestoBar which offers inspired Indian cuisine. Job Description GSA-F&B You are the beginning of an exceptional guest experience. As a GSA-F&B, you will make our guests Feel Welcome from the moment they arrive! What You Will Be Doing Consistently offer a professional and friendly greeting, and provide engaging serviceAssist guests regarding food and beverage menu items in an informative and helpful wayFollow outlet policies, procedures and service standardsFollow all safety and sanitation policies when handling food and beverage.Deliver F&B services in accordance to departmental standards and procedures. Qualifications Diploma/Bachelor's Degree in Hospitality ManagementGood reading, writing and oral proficiency in English languageAbility to speak other languages and basic understanding of local languages will be an advantage Additional Information Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities. When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.