Growth Manager (Upto 10LPA)

About the job

Location: Vashi, Navi Mumbai (On-site)Experience: 1 Year 3 YearType: Full-time About GrexaGrexa AI is a venture-backed startup on a mission to build the worlds first Marketing AI Platform for small businesses, a fully autonomous system that drives Real Revenue by automating and optimizing digital marketing. Founded by 4 seasoned IIT alumni and former Testbook Founders / CXOs (who scaled Testbook into a $30Mn ARR business with 1,000+ employees, later successfully acquired by a leading edtech company), the team brings deep product expertise, execution speed, and a proven track record of building at scale. Were funded, building fast, and assembling a high-performing team to disrupt the global digital marketing space from India. If youre excited to solve real problems and build transformative AI products this is your calling. About the RoleWere looking for a Growth Manager to act as the Single Point of Contact (SPOC) for our clients and own their business growth end-to-end. This is a client-facing role that sits at the intersection of growth, customer success, and revenue expansion. Youll work closely with SMB clients to ensure they adopt Grexa deeply, see real business outcomes, and continue growing with us through renewals, upsells, and cross-sells. This role is ideal for someone early in their career who enjoys creating growth-marketing plans, client interaction, and problem-solving in fast-paced environments.

Key Responsibilities

• Act as the primary SPOC for assigned clients, building strong, trust-based relationships.
• Create and implement structured onboarding processes to deeply understand each clients business and ensure Grexa is integrated into their daily operations.
• Monitor client engagement and usage metrics to proactively identify adoption gaps, risks, and growth opportunities.
• Drive retention, renewals, upsells, and cross-sells by aligning Grexas features with evolving client needs.
• Advise clients on how to unlock more value from the platform through advanced features and tailored strategies.
• Act as the strategic bridge between clients and internal teams (Product, Growth, Ops) to ensure smooth issue resolution and continuous improvement.
• Champion the voice of the client by collecting detailed feedback and translating it into actionable insights for product and service innovation.
• Own the client journey end-to-end, ensuring satisfaction, expansion, and long-term revenue growth.

Requirements

• 1 to 3 years of relevant experience in Growth, Program Management, Operations, Customer Success, or similar roles.