Manage the end-to-end integration lifecycle, from design and testing to implementation and post-implementation support.
Troubleshoot and resolve integration issues, collaborating with technical teams to ensure optimal system performance.
Leadership and Mentorship:
Lead, mentor, and provide guidance to junior and mid-level system analysts, assisting with system configuration, troubleshooting, and system support.
Review and approve deliverables, ensuring that configurations, solutions, and documentation meet internal standards.
Conduct knowledge transfer sessions and provide training to team members and business stakeholders on system features, configurations, and best practices.
Testing, Quality Assurance, and Change Management:
Manage the testing lifecycle, including creating test plans, test cases, and overseeing user acceptance testing (UAT).
Ensure all system configurations are thoroughly tested to meet business requirements and performance expectations.
Manage and lead change management efforts, ensuring smooth transitions during system upgrades, enhancements, and migrations.
Monitor system performance post-implementation and address any issues that arise.
System Upgrades and Continuous Improvement:
Drive continuous improvement efforts, ensuring the system remains aligned with evolving business needs, compliance requirements, and technological advancements.
Provide ongoing support, troubleshooting, and recommendations to improve system functionality and user experience.
Collaboration and Stakeholder Management:
Collaborate closely with SME’s, PM’s, and other business stakeholders to ensure system functionality aligns with business needs.
Act as a liaison between SME’s, technical teams, translating business requirements into system solutions.
Provide regular updates to PM’s regarding project status, risks, and system performance.
JOB CONTEXT
DP World is a leading enabler of global trade and an integral part of the supply chain. Headquartered at Dubai, we operate 78 marine and inland terminals and over 50 related businesses in over 40 countries across six continents with a significant presence in both high-growth and mature markets from marine and inland terminals, maritime services, logistics and ancillary services to technology-driven trade solutions.
Our dedicated team of over 45,000 employees from 110 countries cultivates long-standing relationships with governments, shipping lines, importers and exporters, communities, and many other important constituents of the global supply chain, to add value and provide quality services today and tomorrow.
Container handling is the company’s core business and generates more than three quarters of its revenue. In 2018, DP World handled 71 million TEU (twenty-foot equivalent units) across our portfolio, about 1/9 of global container volume. With its committed pipeline of developments and expansions, the current gross capacity of 90 million TEU is expected to rise to more than 100 million TEU by 2020, in line with market demand.
We aim to be essential to the bright future of global trade, ensuring everything we do has a long-lasting positive impact on economies and society. By thinking ahead, foreseeing change and innovating, we aim to create the most productive, efficient and safe trade solutions globally.
Our Global IT support center is in Hyderabad, India implementing and support various software solutions across the portfolio of its business across the world. The product scope encompasses the entire door-to-door global logistics activities by multiple transportation modes (Air, Sea, Land and Rail). The product will be based on a cloud platform. Project management will be a customized version of the Agile Project Management methodology and will require coordination with remote development teams. The customers of the product are global and frequent travel is expected to client locations.
Education:
Bachelor's degree in Information Technology, Computer Science.
Relevant certifications, such as Oracle OIC, SOA and Other Integration Specialist or similar, are highly desirable.
Technical Skills:
Advanced knowledge of Oracle Fusion Cloud SAAS, PAAS and the Process flow P2P and OTM or WMS Flows, and system Integrations.
Strong experience in system integration, including data exchanges with third-party systems (e.g., OTM, WMS, Finance, SCM, HCM systems).
Strong experience in PLSQL,SQL, data querying, and reporting.
knowledge of cloud infrastructure, SaaS architecture, and cloud security best practices.
Experience:
10 + years of experience in systems analysis, Oracle ERPs.
Experience with system integration and data migration within Oracle platforms is a plus.
Exposure to Other Integration platforms, data Integration between systems is desirable.
Solid understanding of ERP business processes (e.g., P2P, O2C etc).
Experience leading projects, mentoring team members, and providing technical leadership.
Soft Skills:
Exceptional problem-solving, analytical, and troubleshooting skills.
Excellent written and verbal communication skills, with the ability to communicate complex technical concepts to non-technical stakeholders.
Strong project management and organizational skills, with the ability to manage multiple priorities and meet deadlines.
Leadership and team management capabilities, with a proven track record of mentoring and guiding junior team members.
Strong attention to detail, process orientation, and a commitment to delivering high-quality work.
Preferred Qualifications:
Integration Certifications.
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