We are looking for an enthusiastic and people-oriented GTM Intern to join our community-building and customer care team at FirstClub. In this role, you will engage directly with our customers listening to their experiences, responding to their queries, and helping nurture a strong and loyal FirstClub community. This is a customer-first internship designed for individuals who love conversations and genuinely care about people.
Selected intern's day-to-day responsibilities include
Make outbound calls to existing customers to check in, gather feedback, and strengthen community engagement
Handle outbound customer calls with empathy and provide accurate information about FirstClub offerings
Actively listen to customer concerns and ensure every interaction leaves a positive impression
Build and maintain warm, ongoing relationships with customers to encourage loyalty and trust
Log all customer interactions and feedback accurately in the CRM system
Follow up on previous customer conversations in a timely and consistent manner
Meet daily call targets and maintain a high standard of communication across all interactions
Skill(s) required
Client Relationship Collaboration Coordination Effective Communication English Proficiency (Spoken) Time Management
Who can apply
Only those candidates can apply who
are available for full time (in-office) internship
can start the internship between 15th Jun'26 and 20th Jul'26
are available for duration of 2 months
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Women wanting to start/restart their career can also apply.
Other requirements
0 to 6 months of experience in customer interaction, telecalling, or any communication-focused role — freshers welcome
Strong verbal communication skills in English and regional languages such as Kannada, Hindi, or Telugu
Genuine empathy and a natural ability to connect with people over the phone
Patient, calm, and positive — especially during challenging conversations
Basic computer skills and comfort with CRM or data entry tools
Reliable, self-motivated, and committed to meeting daily targets consistently
Perks
Certificate Job offer
Additional information
Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of ₹ 700000 to 800000/year
Number of openings
10
About FirstClub Technology Private Limited
FirstClub is a membership-first platform that curates an extensive range of exceptional products crafted from the fresh produce, finest ingredients, ensuring first-rate quality. Our platform is designed to foster trust by providing customers with detailed information to make informed decisions for their daily needs. We aim to redefine the shopping experience for those who value quality. We will start by building our own quick commerce platform for metro consumers and then expand to offline and e-commerce to create awareness and educate customers on the superiority of our products. We believe that in 3 years from now, quick commerce will become a habit for several categories, and what will differentiate one platform from the other is not the delivery time but the selection and pricing. Our promise on quick commerce is that we will deliver in under 30 minutes.
