GN-IC-Comms and Media-CTO Advisory & Network Transformation- Senior Principal

Job Title-C&M CTO Advisory & Network Transformation Exec – S&C Global NetworkManagement Level: Manager / Sr. Manager (Level 7/6)Location: Bangalore / Gurgaon / Mumbai / Pune / Hyderabad / Kolkata / ChennaiMust Have Skills: Telecom Networks Consulting around Process Management, Program & Product Management, Business Analysis Value Realization, AI & Automation, Network Operating Model ,Service Assurance, Service fulfillment, Network Inventory, Planning & Design , Deployment, Operations, Field Force in areas of wireline/wireless, 5G, OSS & CloudGood to Have Skills: : TM forum & ITIL frameworks, ITSM tools (ServiceNow, BMC Remedy), Agile & Scrum practices Job Summary:As a Telecom Networks Consultant in Accenture’s Strategy & Consulting Global Network (S&C GN) you will work with leading telecom clients to drive transformation across wireline, wireless, 5G, OSS, and cloud domains. Your role will span across network planning, deployment, operations, service fulfillment, service assurance, and inventory management. You will design network operating models, optimize processes, and enable AI and automation use cases while supporting program management, business analysis, and value realization to help clients modernize networks, improve efficiency, and accelerate digital transformation.Roles & Responsibilities:

• Lead end-to-end delivery of Network consulting engagements across Wireline FTTx, OSS, and Private Network domains, ensuring alignment with client strategy and transformation goals.
• Engage with senior client stakeholders to conduct workshops, interviews, and walkthroughs for requirement gathering and business alignment to conduct capability maturity assessments
• Conduct As-Is assessments and design future-state (To-Be) process models, process improvements, process adoption using industry-standard frameworks such as eTOM, ITIL, and TM Forum.
• Translate business needs into structured process flows, functional specifications, and user stories that guide solution development.
• Collaborate with cross-functional technical and platform teams to define solution blueprints, identify automation opportunities, and build transformation roadmaps.
• Analyze and optimize key telecom operations such as service fulfillment, service assurance, inventory management, field force automation, and customer experience etc.
• Develop robust business cases, value driver trees, transformation KPIs, and benefit tracking frameworks to demonstrate ROI and strategic impact.
• Create high-quality client deliverables, including strategy documents, process designs, Process improvement, process adoption transformation recommendations, and operating model definitions.
• Drive PMO activities, including program governance setup, milestone tracking, risk management, and issue resolution across consulting and transformation engagements.
• Lead Target Operating Model (TOM) design, covering process, people, technology, and governance layers, and develop transformation execution roadmaps