Global Billing - Manual Data Operations - Team Lead
State Street Corporation
Senior Associate – Global Billing Manual Data Operations
Reporting to: Manager – Global Billing Operations
Why this role is important to us
Global Billing Operations (“Global Billing”) is responsible for all of State Street’s client billing processes across the globe. The remit spans across Asset Servicing, Alpha, Global Markets, Global Advisors, and the Digital division, covering over 50+ billing processes and 40+ legacy platforms. Global Billing is undergoing a multi‑year transformation across people and operating model, processes and controls, data automation, and technology.
State Street has established a Global Billing function under Global Delivery, responsible for Billing Transformation, Client Billing Setup, and Invoicing across all business lines and geographies. This organization brings together teams across global delivery centers including India, Poland, and China.
Manual Billing Data Operations remains a critical component of this ecosystem, ensuring billing continuity, client confidence, and regulatory accuracy while the organization transitions toward a highly automated, Oracle‑based target state (ORMB).
Job Purpose
The Senior Associate – Global Billing Manual Data Operations will support the Manager and broader Global Billing Data organization by owning end‑to‑end delivery of manual billing data for assigned clients. This role ensures timely data gathering, preparation, validation, escalation management, and delivery of manual billing templates to the Data Lake in line with agreed SLAs.
The role requires strong ownership of client portfolios, effective prioritization to maintain positive client sentiment, and close partnership with Data Sourcing, Data Governance, and Billing Operations teams. The individual will also actively identify opportunities to consolidate manual data templates, reduce operational complexity, and improve human and process efficiency as part of the broader billing transformation journey.
What you will be responsible for
- Own end‑to‑end manual billing data operations for assigned client portfolios, ensuring timely and accurate delivery of data within agreed SLAs
- Gather, prepare, validate, and submit manual billing data templates and ensure successful transmission to the Data Lake
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