FTC- Associate

About the Opportunity

Job Type: Fixed Term Contractor

Contract duration : 5 months.

Application Deadline: 26 July 2026

Job Description

Title FTC Associate

Department Fund Dealing Capability

Location Gurugram

Reports To Team Lead/Assistant Manager

Level 1

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our team and feel like you’re part of something bigger.

About your team

We have reorganized the core delivery teams into five different capability teams, namely- Fund Dealing & Brokerage, Transfers & Retirement, Client Account Management, Payments & Distribution and Reconciliations & Product Management. Capability teams have the skill sets persistently available to set and manage strategic direction, run and maintain the capability and to support a projected regulatory and mandatory change agenda.

The mission of the 'Fund Dealing' team is to execute all types of trades for the retail and WI products while maintaining compliance with rigorous SLA’s. This team is committed to delivering an exceptional customer experience by focusing on operational smoothness, reducing errors, and providing timely results, all aimed at fostering trust and satisfaction among clients. The team utilizes lean and six sigma methodologies and works closely with the product owner to drive overall process improvements, ensuring efficient and exceptional service delivery throughout the dealing journey.

About your role

The role involves ensuring instructions are dealt accurately and in timely manner. The specific set of duties will depend on which department an individual joins. The individual is required to liaise with various teams across locations to ensure priority work is completed on time and any potential issues are escalated in a timely manner to the Team Leader. Along with managing the daily work, the individual would also be required to pick up additional tasks and responsibilities efficiently including projects and small scale enhancements. The individual should demonstrate a high level of commitment to customer service improvement and also showcase Fidelity values.