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Position Overview
We are seeking a dynamic and results-driven Food & Beverage Executive to oversee and optimize F&B operations within our facility. This role is responsible for managing dining services, coordinating with vendors, ensuring quality standards, and delivering exceptional customer experiences while maintaining operational efficiency and cost-effectiveness.
Operations Management
Oversee daily operations of cafeterias, dining areas, coffee shops, and catering services within the facility
Ensure smooth service delivery during meal periods, events, and special functions
Monitor food preparation, presentation, and service quality to maintain high standards
Manage inventory levels, stock rotation, and ordering to prevent waste and ensure availability
Implement and maintain standard operating procedures for all F&B outlets
Vendor & Contract Management
Coordinate with third-party F&B vendors and service providers to ensure contract compliance
Negotiate pricing, service levels, and quality standards with suppliers and vendors
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Conduct regular performance reviews and vendor assessments
Manage vendor relationships and resolve service-related issues promptly
Oversee contract renewals and participate in vendor selection processes
Quality Assurance & Compliance
Ensure compliance with food safety regulations, health codes, and HACCP standards
Conduct regular inspections of food preparation areas, storage facilities, and service areas
Monitor hygiene and sanitation practices across all F&B operations
Maintain required licenses, permits, and certifications for F&B operations
Implement corrective actions for any quality or compliance deficiencies
Customer Service & Experience
Develop and implement strategies to enhance customer satisfaction and dining experience
Handle customer feedback, complaints, and special requests professionally and efficiently
Conduct regular surveys to assess customer satisfaction and identify improvement opportunities
Create innovative menu concepts and promotional programs to meet diverse preferences
Organize special events, themed meals, and catering services for meetings and functions
Financial Management
Develop and manage F&B operational budgets and track expenditures
Optimize pricing strategies while maintaining value for customers
Staff Supervision & Training
Supervise F&B staff including cooks, servers, and support personnel (if directly employed)
Coordinate training programs on food handling, customer service, and safety protocols
Conduct performance evaluations and provide constructive feedback
Ensure adequate staffing levels during peak hours and special events
Foster a positive and professional work environment
Menu Planning & Development
Collaborate with chefs and vendors to develop diverse, nutritious, and appealing menus
Ensure menu offerings accommodate dietary restrictions, preferences, and cultural diversity
Introduce seasonal items and rotate menu options to maintain variety
Balance menu mix to optimize customer satisfaction and operational efficiency
Monitor food trends and incorporate innovative concepts where appropriate
Health, Safety & Sustainability
Implement food safety management systems and maintain documentation
Ensure proper waste management and recycling practices
Support sustainability initiatives including local sourcing and waste reduction
Conduct safety training and emergency response drills for F&B areas
Maintain accurate records of temperature logs, cleaning schedules, and inspections
Education
Bachelor's degree in Hotel Management, Food Science, Business Administration, or related field
Diploma in Food & Beverage Service Management (preferred)
Experience
Minimum 5-7 years of experience in F&B operations, hospitality, or facility management
Proven track record managing executive dining facilities
Experience with vendor management
Skills & Knowledge
Strong understanding of food safety regulations (HACCP, FDA, local health codes)
Knowledge of menu planning, cost control, and inventory management
Proficiency in MS Office Suite (Excel, Word, PowerPoint)
Familiarity with POS systems and inventory management software
Excellent financial acumen and budget management skills
Strong analytical and problem-solving capabilities
Certifications (Preferred)
Food Safety Manager Certification
First Aid/CPR Certification
Core Competencies
Exceptional customer service orientation
Strong leadership and team management abilities
Excellent communication and interpersonal skills
Detail-oriented with strong organizational capabilities
Ability to multitask and work under pressure
Flexibility to adapt to changing priorities
Negotiation and conflict resolution skills
Cultural awareness and sensitivity to diverse dietary needs
.
Location:
On-site –Mumbai, MH
Scheduled Weekly Hours:
48
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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