Are you an experienced Program Manager interested in an opportunity to help drive Amazon’s flywheel and develop your A to Z business understanding? Do you enjoy learning about different Amazon business types and new subsidiaries, and thinking creatively about brand new businesses that Amazon is inventing on behalf of customers? The Global Accounts Receivable (GAR) team is seeking a creative and passionate program manager to help achieve our vision to provide a world-class Order-to-Cash (O2C) onboarding experience to our global business partners in support of Amazon’s journey to become earth’s most customer-centric company. We love to offer our customers unique world-class experiences, and we invite you to help Amazon make history!
The Program Manager will have global oversight of the integration of new initiatives onto O2C platforms, driving effective people, processes, and technology to achieve organizational goals and deliver results. This individual will have ownership over new business integration programs while standardizing the global implementation processes and driving efficiency. This role will require engagement and alignment with global business teams, finance teams, operational teams, system developers and product managers. Responsibilities include supporting new business initiatives through designing transactional workflows in line with the business model, defining requirements and testing of the solutions to ensure delivery is as expected and delivering and improving the customer experience. Implementation of mechanisms to monitor and measure performance is essential.
The ability to thrive in a fast-paced, ambiguous and demanding work environment is critical to success in this role. The ideal candidate will be a self-starter with knowledge of program management, experience with accounts receivable operational processes, demonstrate faster learning and adoptability, demonstrate good relationship and strategic influencing skills, experienced in large scale change management across functions and geographies, and exhibit a relentless pursuit for improvement. This individual must have a proven record of delivering results through good program management skills, problem solving skills, financial process and system knowledge, and a passion for customer experience.
Key job responsibilities
Ownership and implementation of new businesses and subsidiaries onto AR platforms
Partner with key counterparts across geographies to launch and support initiatives globally in a scalable manner
Develop a solid understanding of Amazon’s Finance Operations systems and processes
Define and implement global standards for business integration program management
Define and describe various business scenarios that can be relevant to New Businesses and convert them into system and operational requirements.
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Translate complex business requirements into functional designs
Oversee comprehensive testing of systems changes and development of standard operating procedures, process documentation and performance metrics
Manage process transitions/implementations across multiple functions and geographies
Motivate and influence business, operational and technical teams to ensure that best practices are followed and implemented
Identify, assess, track and mitigate risks at multiple levels
Proactively monitor program performance to identify, address and prevent potential issues
Address barriers through problem solving, communication and active coordination with stakeholders
Drive effective teamwork, communication collaboration and commitment across multiple disparate groups with competing priorities
Identify gaps and strive constantly for re-engineering of systems and processes
Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
### Basic qualifications
1+ years of finance experience
2+ years of Accounts Receivable or Account Payable experience
2+ years of applying key financial performance indicators (KPIs) to analyses experience
Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills
Experience using data to influence business decisions
Experience in corporate finance including budgeting/planning, forecasting and reporting
### Preferred qualifications
2+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
Experience in TM1, Data Warehouse and SQL
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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