Citi is looking for a Financial Institutions Sales Director, to lead and grow strategic client relationships across the Canadian Banks, Broker-Dealers, and Non-Bank Financial Institutions segments, including Fintechs, Asset Managers, and Insurance firms. In this senior role, you will own the end-to-end sales process for complex Cash Management and Trade solutions, directly shaping Citi's revenue growth and market position across the financial institutions landscape. Sitting within Citi's global Services business, you will collaborate with stakeholders across the Bank to deliver measurable client outcomes and drive new business origination.
Responsibilities
Cultivate and grow strategic relationships with major global and regional financial institution clients, with a primary focus on Banks and Broker-Dealers headquartered in Canada.
Lead complex cash management and trade deals from origination to close, including RFP responses, client pitches, and the recommendation of tailored, innovative solutions.
Build and maintain a targeted pipeline of new business opportunities, actively pursuing underpenetrated client segments and winning new cash and trade mandates through proactive outreach.
Develop account plans for all key clients, identifying buying centres, cross-sell opportunities, and strategies to retain and grow revenue volumes.
Act as a trusted advisor to financial institution clients on complex treasury, cash management, and trade challenges, representing Citi at industry forums and in senior client conversations.
Partner closely with Client Executives, Bankers, Product, Implementation, and Service teams to ensure seamless deal execution and client ramp-up.
Manage key balance sheet drivers including assets and liabilities, and collaborate with Banking on client credit risk considerations to support sound, sustainable deal structures.
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Uphold rigorous standards across compliance, KYC, and regulatory requirements, maintaining a well-controlled environment across all client activity and pipeline management.
Required Qualifications & Skills
10 or more years of relevant experience in financial services sales, with a focus on cash management, trade finance, or treasury solutions.
Demonstrated ability to manage and grow large, complex client relationships with Financial Institutions
Track record of winning new business and delivering revenue growth in a competitive, solutions-led sales environment.
Ability to operate effectively in a complex, matrixed organization, coordinating across multiple internal functions to deliver client outcomes.
Clear and confident communicator, able to engage credibly with senior client stakeholders and internal leadership in both written and verbal settings.
Strong organizational and strategic planning skills, with the ability to manage a multi-client portfolio and prioritize effectively across competing demands.
Entrepreneurial mindset, with the initiative to identify and pursue new opportunities without relying on existing structures or inbound demand.
Beneficial Skills & Qualifications
Bachelor's degree or equivalent university qualification; a Master's degree is an advantage.
Experience with CRM pipeline management tools and familiarity with structured deal review and implementation governance processes.
Exposure to balance sheet management concepts, including assets, liabilities, and credit risk in a client-facing banking context.
Experience representing an organization at external industry forums, conferences, or client advisory events.
What We Offer
At Citi, you will have the opportunity to shape meaningful outcomes for some of the world's most significant financial institutions, backed by the scale and global reach of one of the world's leading banks. This role offers senior ownership, real strategic influence, and a platform to build lasting client impact across a high-profile segment.
A hybrid working model with 3 days in the office and 2 days working remotely, giving you flexibility alongside meaningful team collaboration.
Access to Citi's global network and cross-functional teams, enabling you to deliver best-in-class solutions with the backing of deep product and sector expertise.
A performance-driven environment where your results, leadership, and client impact are recognized and rewarded.
Ongoing learning and professional development opportunities, including hands-on exposure to complex, high-value transactions across cash management and trade.
Competitive financial wellbeing support and a comprehensive benefits package aligned to your seniority and market.
A culture built on accountability, collaboration, and delivering real value to clients and colleagues alike.
Apply now to bring your financial institutions expertise to one of the world's most connected banks and make a measurable impact for clients across the cash management and trade landscape.
Please see the requirements listed above. ------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------
Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
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