Field Technician

About the job

Key responsibilities

1. Attend client locations as per the assigned service tickets to repair /Install or service vending machines.

1. Diagnose and troubleshoot technical faults in electrical and mechanical components.

1. Perform preventive maintenance to ensure machines function smoothly.

1. Maintain clear documentation of the service calls, repair work, and parts replaced.

1. Ensure timely and professional communication with clients during and after the visit.

1. Escalate unresolved issues to the technical supervisor or higher authority.

1. Handle all tools, equipment, and machines with care and responsibility.

1. Follow safety guidelines and company protocols while working on-site.

1. Represent the company positively through clean attire, professional conduct, and customer-friendly behavior.

1. Provide feedback to the internal team for product improvement based on recurring service issues.

Skill(s) required

Field Sales Field Work ServiceNow Technical Support

Who can apply

Only those candidates can apply who

1. have minimum 1 years of experience

1. are from Bangalore only

Other requirements

Requirements:

1. ITI certification in Electrician or a relevant technical trade is mandatory.