via Career pages·5d ago
Field Service Engineer-bhuvneshwar
Merck KGaA
Full-timeOn-sitemilli-q system installationsystem commissioningsystem qualification
Location:Mumbai, Maharashtra, IndiaType:Full-timePosted:5d ago
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Your Role
- Serve as the primary technical contact for customers across the East India territory; ensure ultrapure water systems are installed, maintained, and performing to high standards.
- Lead installation, commissioning, and qualification (IQ/OQ/PQ) of benchtop, central, and large-scale water purification systems.
- Implement RO/EDI modules, UV treatment components, polishing cartridges, dispensers, and distribution loops.
- Execute preventive maintenance, calibration, and annual certification activities per service protocols and SLAs.
- Diagnose and resolve issues related to water quality (conductivity, TOC, bacterial levels) and system performance (flow, pressure, leaks, electrical faults, sensor failures).
- Provide on-site and remote technical support; respond to service calls within agreed timeframes.
- Train laboratory users on system operation, daily maintenance routines, and best practices for ultrapure water management.
- Document all service activities in the CRM; manage spare parts inventory in the service vehicle; collaborate with sales, application, and technical support; contribute product feedback for continuous improvement.
Who You Are
- You hold a Diploma or bachelor’s degree in Electronics, Instrumentation, Electrical Engineering, or a related field — or bring equivalent hands-on technical experience.
- You have at least 3 years of field service experience, ideally with laboratory or industrial water purification, analytical instrumentation, or related electromechanical systems.
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