Field Service Engineer

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to:

Senior Field Service Engineer

Your role and responsibilities:

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your ability by displaying a clear understanding of care in your own area of responsibility.

The work model for the role is: #LI - Onsite

This role is contributing to the Automation – Energy division in Vadodara-Gujarat- India region.

You will be mainly accountable for:

- Performing onsite service of ABB System 800xA including preventive and breakdown maintenance, ensuring optimum performance, quick fault resolution, and improved system reliability.

- Executing service work per customer expectations, maintaining positive relationships, identifying sales opportunities, and supporting system upkeep with upgrades and optimizations.

- Preparing and maintaining maintenance checklists, activity lists, SOPs, and backup/recovery procedures.

- Detecting potential failures, diagnosing and fixing hardware/software issues, collaborating with colleagues, and documenting learnings and best practices.

- Suggesting product, quality, and service improvements and discussing them with management.

- Ensuring high HSE standards, eliminating unsafe practices, and adhering to safety procedures at customer sites.

Qualifications for the role:

- Diploma or B.E/B.Tech in Electrical, Electronics, or Instrumentation Engineering or similar field.

- 4-7 years of experience in Industrial Automation (DCS) with field service/commissioning in Power, Oil & Gas, Petrochemical, or large industrial plants.