Facility Manager-Soft Services
JLL India
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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Position’s Goal
§ Management services to Account in support of their business needs in accordance with the Service Levels, and Key Performance Indicator requirements
§ Manage Facility Management team in the delivery of services especially all help desk issues & user services.
§ To assist in the maintenance of the premises including any designated financial, maintenance, procurement, and asset & vendor management.
§ Develop an understanding of and sound working relationships with key representatives of the client and key suppliers/service providers with whom you operate in support of the site.
§ Specifically manage the role of the Facility executive, Front office Executive, the Janitorial and technical team
Deliverable Role/Responsibilities
§ Manage offsite record management operations including documents collection & retrieval
§ Review and spot-check your areas of responsibility to ensure that suppliers/service providers are meeting contractual obligations to the client.
§ Ensure detailed floor inspections on a routine basis.
§ Monitor the Help Desk system as it effects your area & ensure that rectification works are recorded & action-ed in a timely manner
§ Ensure your aspects of the working environment meet all requisite Standards.
§ Assist the Facility Manager to ensure the smooth running of meetings &/or events
§ Assist with Business Unit relocations or ‘ad hoc’ projects.
§ Assist with critical out-of-hours issues & participate as a key team member in response to emergency situations
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