Summary MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding. This Hyderabad-based role will collaborate with a Facility Engineer and Workplace Services Coordinator to oversee all aspects of daily workplace operations, ensuring the workspace adheres to MathWorks’ global standards. As the site lead reporting to the Regional Facilities Manager, APAC, the incumbent will be responsible for managing service and maintenance activities, including vendor management, food services, and workplace operations, while implementing best practices and world-class procedures. The ideal candidate will demonstrate strong process oriented approach, a commitment to operational excellence, and a passion for people, culture, and continuous improvement, all aimed at fostering a positive environment and delivering an exceptional employee experience. MathWorks nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence. Responsibilities Support Regional FM on Vendor management, budget, contracts and procurementSupport Regional FM to establish process, practice and guidelines consistent with our worldwide officesLead all workplace and Facility management activities for the Hyderabad officeResponsibility for physical security, health and safety practices and procedures in compliance with local and headquartersManage Food and beverage program including catering and kitchen suppliesManage housekeeping/FM contract as per established industry practicesSpace management as per headquarter guidance, policies and proceduresMaintain SLAs and take ownership of the help ticketsGuide team on all office services activities and ensure supplies are tracked for seamless operationSupport major projects and lead minor projectsResponsible for all facility-related communication to Hyderabad staff. This will include using Viva Engage share point, and building relationship with office leadership Minimum Qualifications A bachelor's degree and 6 years of professional work experience is required. Additional Qualifications Having strong hospitality industry background with expertise and experience in food and customer service domain6 plus years of combined experience in hospitality with internaltional chains and Workplace management role with multinational/Global tech corporationsTeam Management - internal & contract staffStakeholder managementCertifications and trainings: Facility Management, health and safety, Food and beverageA broad knowledge of Facility management systems including BMS, FAS, Security systems etc.,Proven track record in implementing best practices in the area of Facility and workplace managementVendor management, procurement process and market knowledgeManaging internal customers to achieve a high level of satisfactionFacility systems including Service Now help and maintenance systemsExcellent communication, written and verbalExcellent Reporting and analytical skillsProactive, detailed, organized, Problem-solving with rational approachAdvanced MS Office, Power Bi