Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
We are looking for an Audio Visual Technician to join our team. This position is primarily responsible for providing support for the AV conference spaces and systems. The candidate will provide technical and general support to ensure proper availability and functionality of the AV spaces and equipment as well as rapid-response troubleshooting expertise.
Key Responsibilities:
Provide white-glove technical support for internal, customer, and C-level executive meetings
Proactively identify potential AV issues and provide solutions to clients’ concerns or needs
Demonstrate a strong working knowledge of video conferencing services, for example, Microsoft Teams, Zoom or WebEx, etc.
Bring technical expertise and guidance for the deployment & operation of Crestron Flex and Polycom VTC codec
Proactively monitor and manage conference room booking system. Assist customers with booking different rooms when they are under repair
Review standard setup specifications for meetings and conferences
Contact clients to ensure proper set up of configurable rooms per specifications (table layout, airwall opening, and closure, technology configuration including microphones & projection needed, etc.)
Don't want to miss the next one?
Subscribe to daily email alerts for roles matching your interests.
Ensure cleanliness, temperature, and functionality of conference rooms
Electronics troubleshooting skills – ability to determine and localize where the problem exists
Maintain conference room standards for signage, equipment, and seating
Respond to client requests promptly
Ensure consumables are available for the client
Provides support for the audio-video systems and media control systems.
Troubleshoot and maintain audio/video devices and associated wiring. Responsible for putting in tickets with IT department responsible for audio visual technology
Perform routine and proactive testing to ensure the functionality of equipment before use.
Alignment and calibration procedures for audio and video devices
Responsible for communicating the need for maintenance or repair of audio-visual equipment
Perform regular maintenance, software and firmware updates, preventive maintenance, and routine repairs to provide uninterrupted service of all conference room equipment
Some commissioning and programming
Any other duties and tasks assigned
Qualifications
Required
2 years’ experience in a client/customer service-oriented environment, preferably in a corporate conference center
2+ years of experience with Microsoft Office in an office environment
Familiarity with integrated AV systems
Ability to learn new software as required for the position
Ability to work in a fast-paced environment with competing priorities
Must always maintain a professional appearance and demeanor
Experience with a hotel, corporate conference center, or large enterprise systems
Preferred
Demonstrate the ability to perform under pressure and manage time well
Experience with EMS or any web-based conference room scheduling system preferred
CTS Certification (preferred)
Crestron, AMX, or Extron Certifications (preferred)
DSP Programming (BIAMP, QCS) (preferred)
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:
65,000.00 – 70,000.00 USD per year
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
On-site –San Jose, CA
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employ
Similar roles you might like
More openings like this one — take a look before you go.
