Engage with internal stakeholders to coordinate activities, conduct reconciliations, and ensure timely execution of operational requirements.
Communicate with sellers through calls to understand their intent, guide them through processes, and help them complete their business journey successfully.
Manage seller expectations by addressing queries, resolving concerns, and providing timely updates.
Build and maintain relationships with business partners to ensure successful execution of programs and initiatives.
Conduct regular calls with stakeholders and partners to strengthen engagement and improve collaboration.
Perform proactive audits of buyer feedback and seller activities to identify fraudulent or non-compliant behaviour.
Analyse operational data and feedback to identify trends, process gaps, and improvement opportunities.
Conduct root cause analysis to understand operational challenges and recommend corrective actions.
Support process improvement initiatives through data-driven interventions aimed at enhancing efficiency and quality.
Manage sales and operational funnels by tracking progress, identifying bottlenecks, and implementing solutions.
Prepare reports and maintain accurate records of stakeholder interactions, seller performance, and operational activities.
Utilise Excel, Google Sheets, and other productivity tools to analyse data and generate actionable insights.
Collaborate with cross-functional teams to improve workflow efficiency and business outcomes.
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Balance tele-calling responsibilities with analytical and operational tasks to achieve productivity goals.
Contribute to overall business growth by ensuring high-quality stakeholder engagement and process optimisation.
Skill(s) required
Auditing Cold Calling Data Analysis MS-Excel Problem Solving Report Generation Root Cause Analysis SQL Stakeholder Management
Other requirements
Any graduate degree is required.
Candidates with 0–1 years of experience are eligible.
Proficiency in both Hindi and English is mandatory.
Strong communication and tele-calling skills are essential.
Candidates should be comfortable making outbound and follow-up calls regularly.
Proficiency in Microsoft Excel, Google Sheets, and Google Docs is required.
Ability to analyse multiple data points and derive meaningful insights is preferred.
Knowledge of SQL and the ability to run basic database queries is advantageous.
Understanding of algorithms and logical reasoning concepts is preferred.
Strong analytical and problem-solving abilities are required.
Ability to multitask and manage operational as well as sales-related responsibilities effectively.
Candidates must possess a personal laptop and a reliable Wi-Fi connection.
Minimum 70% marks in both 10th and 12th standards are preferred.
Full-time Bachelor’s degree in Engineering, Technology, or Science is preferred.
Full-time MBA qualification will be considered an added advantage.
Salary
Probation:
Duration:
Salary during probation: After probation:
Annual CTC: Competitive salary
Number of openings
1 Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.
About IndiaMART InterMESH Limited
IndiaMART, founded in 1999, is India’s largest online B2B marketplace. In 2025, it reported revenue of about $140–150 million, driven by growth in subscriptions and lead generation services. The platform and its mobile app connect millions of buyers and suppliers in sectors like industrial goods, machinery, and services. The company employs around 5,384 people, including teams in technology, product, support, and field sales. IndiaMART is focusing on expanding into rural and small business markets while investing in AI-driven lead matching, value-added services, and regional language accessibility.
