Provide timely feedback on market practices and offerings as an input for
scheme design
Dealer Management
Track and solve dealer queries timely to maintain productive relationship
Territory Value and Volume Achievement
Assist dealers in providing solution to his contractors as well as end consumers for any complaints or queries · Ensure availability of material, services and promotional tools to the dealer through co-ordination with other stakeholders Collections · Ensure payment collections from dealers as per the set benchmarks · Monitor the outstanding payments on regular basis and take measure to minimize the over dues Contractor Management · Ensure enrollment, update points and extend benefits to contractors through dealers as per the defined loyalty program structure · Plan and organize product awareness meets for Contractors during new product launches Customer complain resolution · Investigate and resolve dealer level and customer level complaints within the defined timelines Reporting and Integration · Co-ordinate with other verticals like project sales and services for lead sharing or any other issue as and when required. · Prepare and share reports such as Daily visits report and territory monthly report
Key performance Areas
Dealer network expansion ·
Product level budget achievement ·
New products value targets
Collections
Timely Resolution of Customer Complaints
Contractor Activation and Addition Percentage
Payment collection efficiency
Qualifications Essential · Graduate Degree in any stream (BA/B.Sc./B.Com/BBA/BBM/BMS) · Minimum of 50% marks throughout education without any backlogs · Graduation must be through a full time course · Applicants with an Engineering background (B.Tech/B.E./Diploma/B.Pharma) will not be considered Desired · Candidates with MBA/PGDM in Sales and Marketing
Previous Experience Essential · Fresher Desired · 1 – 5 years of experience in Sales function in any organization
Behavioral Competencies · Planning and result orientation · Communication skills- verbal and written
Additional Requirements · Role involves visiting dealer counters which requires extensive travelling · Role requires pan India mobility as it is transferrable in nature · Proficiency with MS – Office, MS – Excel is mandatory · Age to be between 26- 30 Years
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