At the Godrej Industries Group, we are privileged to serve over 1.1 billion consumers globally through our businesses with market leadership positions in the consumer products, real estate, agriculture, financial services and chemicals industries.
www.godrejindustries.com
About Godrej Properties Limited (GPL)
Godrej Properties brings the Godrej Group philosophy of innovation, sustainability, and excellence to the real estate industry. Each Godrej Properties development combines the over 125-year legacy of excellence and trust with a commitment to cutting-edge design, technology, and sustainability.
www.godrejproperties.com
Role Responsibilities
Sales
Ensures achievement of sales as per AOP & monthly / quarterly plans.
Closes sales bookings with customers, converting site visits into confirmed transactions.
Proposes schemes to reduce slow-moving inventory and facilitate fast movement of inventory.
Drives new sales through loyalty, referral, and corporate sales channels.
Operational
Lead Generation & Servicing
Generates new leads through direct channels: loyalty, referral, and corporate sales.
Ensures timely lead servicing of all leads assigned on Salesforce; prioritises based on readiness and conversion potential.
Ensures assigned leads are converted into quality customer visits at site through structured follow-up.
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Analyses competitor activities and devises strategies to counter them.
Customer Centricity
Responds to customer queries received via email or phone within agreed timelines.
Handles complex and difficult customer queries with empathy and accuracy.
Ensures all documents related to every customer are properly maintained.
Guides customers through the site visit experience — matching units to their needs, handling objections, and proposing concrete next steps.
Process
Process Adherence
Complies with company-defined guidelines and processes.
Adheres to project timelines.
Maintains accurate and up-to-date records in Salesforce at every stage of the lead and booking lifecycle.
Process Improvement
Identifies processes and procedures in own work area that need improvement.
Recommends process improvement ideas to streamline efficiency, costs, and productivity.
Undertakes process improvement activities in own work area.
People Management & Development
Learning & Development
Identifies self-development needs.
Takes concrete steps to pursue self-development through training, education, and projects.
Functional / Technical Competencies
Knowledge of real estate industry and micro-market dynamics.
Product understanding : ability to articulate unit features, floor premiums, and project USPs confidently.
Customer understanding : ability to qualify leads, uncover needs, and guide buyers toward a decision.
Business acumen and commercial orientation.
Sales promotions and inventory management.
Working experience in loyalty, referral, and corporate sales channels in real estate.
Proficiency in Salesforce or equivalent CRM tools for lead tracking and pipeline management.
Work Experience 2-4 years
Benefits
Be an equal parent
Childcare benefits for the birthing parent, commissioning parent (in case of surrogacy) or adoptive parent, and their partners
6 months of paid leave for primary caregivers, flexible work options on return for primary caregivers
2 months paid leave for secondary caregivers
Caregiver travel for primary caregivers to bring a caregiver and children under a year old, on work travel
Coverage for childbirth and fertility treatment
No place for discrimination at Godrej
Gender-neutral anti-harassment policy
Same sex partner benefits at par with married spouses
Coverage for gender reassignment surgery and hormone replacement therapy
Community partnerships and advocacy
Persons with Disability (PwD) care
We are selfish about your wellness
Comprehensive health insurance plans, as well as accident coverage for you and your family, with top-up options
Elder care for those who might need to extend support to senior family members
Preventative healthcare support
Outpatient Department (OPD) coverage, including vaccinations, dental, vision, etc.
Uncapped sick leave
Flexible work options, including remote working and part-time work
Mental wellness and self-care programmes, resources and counselling
Celebrating wins, the Godrej Way
Structured recognition platforms for individual, team and business-level achievements
Digital and offline instant recognition platforms
An inclusive Godrej
Before you go, there is something important we want to highlight. There is no place for discrimination at Godrej. Diversity is the philosophy of who we are as a company. And it has been over a century. It’s not just in our DNA and nice to do. Being more diverse - especially having our team members reflect the diversity of our businesses and communities - helps us innovate better and grow faster. We hope this resonates with you.
We take pride in being an equal opportunities employer. We recognise merit and encourage diversity. We do not tolerate any form of discrimination on the basis of nationality, race, colour, religion, caste, gender identity or expression, sexual orientation, disability, age, or marital status and ensure equal opportunities for all our team members.
If this sounds like a role for you, apply now!
We look forward to meeting you.
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