Executive

About NH:

Narayana Health, one of India's largest and World's most economical healthcare service providers is set to emerge as a global industry model for its ability to reconcile quality, affordability, scale, transparency, credibility and sustainable profitability. From 300 beds hospital in 2001, Narayana Health has grown to a 6900 beds healthcare conglomerate in 2014 with 26 hospitals present in 16 Cities within the country and also has International Presence in Cayman.

NH has been known for its cost- cutting approach and ranked 36th among World's 50 Most Innovative Companies by Fast Companies in 2012. NH has also been a proud recipient of Frost & Sullivan India Healthcare Excellence Awards 2012 in the category Healthcare Service Provider Company of the Year and FICCI Health Care Excellence Award 2012 for Addressing Industry Issues.

Job Purpose:

Attending the patients, guiding the patients, doing registrations, coordinate with the relevant department and ensure the smooth flow of work.

Job Responsibilities:

Patient Relation

• Receive patient and patient attendants in a pleasing manner

• Answer Telephone calls.

• Talk at reasonable sound levels. (Do not shout or talk loudly)

• Answering all queries by patients/attendants politely.

• Listen the patient/attendant carefully

• Guide the patients in right way.

• Taking complete details while doing the New Registrations like Permanent address, phone numbers, fax numbers etc.,

• Co-ordinate with the OPD secretaries to fix up appointments with the Doctors.