Performance Parameters - Productivity Accuracy/Quality Corrective Actions Training Documentation Attendance Schedule Adherence Role Responsibilities Update WTS each time an account is assigned or completed Review all necessary account documents from relevant systems Compile and organize relevant audit and claims data into spreadsheet analysis. Participate in all applicable training and special unit projects when appropriate Analyze and explain impact on Insured’s account Ensure that the assigned account has been updated properly on the compliance report Submit daily status reports to Unit Manager Update checklist and store supporting documentation in Pre approval folder for review