Executive

Any Graduate

Proven experience (1-3 years) in providing IT support, preferably in a warehouse or logistics setting.

Strong knowledge of computer hardware, operating systems, and software applications, Basic network systems.

Excellent problem-solving and troubleshooting skills.

Customer-focused with outstanding communication and interpersonal abilities.

Ability to work independently and as part of a team.

Detail-oriented and well-organized.

Willingness to work in shifts or extended hours, if required.

1. Help Desk Support:

• Act as the first point of contact for warehouse staff seeking technical assistance, both in person and remotely.

• Provide prompt and efficient resolution of hardware, software, and network-related issues.

1. Troubleshooting and Problem Resolution:

• Diagnose and resolve technical issues reported by warehouse personnel related to computers, printers, scanners, and other IT equipment.

• Escalate complex problems to the IT team or vendors when necessary and follow up to ensure timely resolution.

1. Inventory Management:

• Maintain an accurate inventory of IT hardware, software licenses, and related equipment used in the warehouse.

• Assist in the procurement and deployment of new IT assets as needed.