Excitation Service Sales Engineer

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to:

Sales,Business Development Manager

Your role and responsibilities

In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.

The work model for the role is: Hybrid

This role is contributing to the BL Power Reliability / AU Energy Service Sales in North America. Main stakeholders are our installed base customers across the region.

You will be mainly accountable for:

- Penetrating into IB, promoting various upgrades, retrofits, and value-add solutions to the benefit of the customers and ABB.

- Understanding the channel strategy and the establishment of related prices, and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed.

- Generating service sales leads and developing new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.

- Acting as a marketer/salesperson of ABB’s service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).

- Provide world class customer service and supporting following our sales and support processes.

Our team dynamics You will join a diverse, collaborative, passionate, and high performing team, where you will be able to thrive.

Qualifications for the role

- You are immersed in sales, customer support and the electrical, energy and power generation market

- You have 2-5 years of experience in technical sales and customer support roles