At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU’LL DO
The Platform Engineering Manager leads the Data Streaming team, a specialized group of platform and reliability engineers responsible for building and operating Braze’s managed data streaming platform. Powered by Kafka, Kafka Streams, and Apache Flink, the platform aims to make data streaming a solved problem, allowing internal product teams to ship streaming features without managing the underlying infrastructure. This role combines technical leadership, engineering management, and product ownership to deliver reliable, low-friction platform services that minimize cognitive load for internal consumers.
Treating the platform as a product, the manager owns the long-term vision, gathers requirements from internal engineering teams, and drives adoption through clean, "paved-road" interfaces. Success is measured by how seamlessly consuming teams can deploy features rather than simple feature counts. Additionally, the manager partners closely with Site Reliability Engineering (SRE) to embed reliability practices into the stack, establish clear SLIs/SLOs, and ensure production and retrieval paths remain healthy as the platform scales globally.
Build, mentor, and grow a high-performing team of streaming platform and reliability engineers while fostering an inclusive, collaborative culture.
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Treat the streaming platform as a product by defining capabilities based on consumer needs, and driving adoption via self-service, "paved-road" interfaces.
Engage internal engineering consumers to gather requirements, prioritize initiatives by business impact, and align roadmaps with the broader Data Platforms vision.
Provide technical guidance on architecture, scalability, and system design across the Kafka stack, connector frameworks, and stream-processing engines.
Champion automation, observability, infrastructure-as-code, secure design, and strict data governance (schemas, retention, and SLAs).
Partner with SRE leadership to align platform reliability with SLOs, collaborate on proactive monitoring, and foster operational excellence.
Implement automated policies, guidance, and defaults to eliminate manual, per-team operational labor.
Lead incident response and post-mortems, feeding key operational learnings back into hardening the platform.
Ensure high availability, fault tolerance, and healthy data paths as the streaming infrastructure scales globally.
Who you Are
5 + years of increasing responsibility in platform engineering or infrastructure, including experience managing and mentoring engineering teams.
A strong track record of owning and delivering infrastructure services that drive significant business value.
Strong working knowledge of distributed, event-driven systems like Kafka (Connect/Streams) and Apache Flink to effectively guide architectural and reliability trade-offs.
Hands-on experience building and scaling internal platforms using cloud infrastructure (AWS/GCP/Azure), infrastructure-as-code (Terraform), and CI/CD pipelines.
Exceptional relationship-building skills to align engineering teams, leadership, SREs, and internal consumers toward shared operational goals.
Passionate about reducing cognitive load for internal developers and building high-value, self-service streaming services.
High level of accountability for reliability, paired with a forward-thinking drive to continuously improve platform capabilities and developer experience.
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $160,162 and $282,952/year with an expected On Target Earnings (OTE) between $180,000 and $318,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting prac
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