Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Position Summary
The Engineering Technician plays a vital role in supporting engineering and service operations by coordinating project activities, preparing service quotes, and ensuring accurate documentation throughout the project lifecycle. This position works closely with engineering, sales, and service teams to help deliver high-quality solutions while maintaining safety, accuracy, and operational efficiency.
Key Responsibilities
Prepare and manage service quotations for customers.
Support the sales team by assisting with purchase order submissions and processing.
Partner with the service team to develop accurate estimates for parts, labor, and service work.
Assist with the coordination and execution of engineering and service projects.
Track project milestones, maintain project documentation, and provide status updates.
Ensure project records are accurate, organized, and up to date.
Collaborate with cross-functional teams to support successful project delivery.
Identify and communicate project issues or potential risks as they arise.
Safety & Compliance
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Follow all company safety policies, procedures, and applicable regulations.
Participate in required safety training and meetings.
Identify and report potential safety hazards or concerns.
Promote a safe and compliant work environment.
What We're Looking For
Results-driven with a strong attention to detail and commitment to quality.
Strong organizational and time management skills with the ability to manage multiple priorities.
Excellent communication and interpersonal skills.
Collaborative team player who works effectively across departments.
Self-motivated with a continuous improvement mindset and a desire to learn and grow.
Qualifications
Bachelor's degree in Engineering Technology, Industrial Management, or a related technical field with at least two years of relevant experience, or an equivalent combination of education and work experience.
Hands-on experience supporting engineering, manufacturing, service, or technical operations.
Ability to work independently while managing multiple projects and deadlines.
Strong documentation, organizational, and problem-solving skills.
Proficiency with Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).
Experience using ERP systems such as SAP or Microsoft Dynamics is preferred.
Experience creating service quotes, estimating parts and labor, or supporting customer service operations is a plus.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
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