Enabling Areas - IT - Assistant Manager - Quality & Service Excellence - Delhi
Job requisition ID : 101496
Location: Delhi
Entity: Deloitte Shared Services India LLP
The team
The Enabling Areas – Information Technology team is responsible for building & maintaining different applications for Deloitte South Asia that focuses on providing employee experience.
Your work profile
As a Process Quality Assurance AM, you will play a vital role in ensuring the consistent quality and efficiency of our processes compliant with ISO 42001-2023.
Your primary responsibility will be Implementation of ISO 42001 framework across projects and functions and ensure compliance with AI risk, ethics, and governance requirements
Implementation of ISO 42001 framework across projects and functions.
Define, document, and institutionalize AI governance policies, processes, and controls
Collaborate with cross-functional teams to ensure compliance with AI risk, ethics, and governance requirements
Conduct thorough and systematic internal audits of various processes to ensure adherence to established quality standards and compliance with requirements.
Provide training and support to team members to ensure consistent understanding and application of quality
standards. Conduct awareness sessions and trainings on ISO 42001 and quality practices
Lead root cause analysis efforts to address process deviations, recommend corrective actions, and track the effectiveness of solutions.
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