Enabling Areas - Growth Office - Senior Executive - Reporting - Delhi

• Job requisition ID : 104237
• Location: Delhi
• Entity: Deloitte Shared Services India LLP

Senior Executive - Enabling Areas - Reporting CDM - Growth Office

Location - Delhi

The Team

Data Management team is responsible for maintaing data and conducting industry research, analysing findings, presenting them in both written and PowerPoint documents, collaborating with multiple senior stakeholders within the firm.

Your Work Profile

• CRM Operations

• Provide day-to-day operational support for Jupiter CRM users.

• Manage user queries, issue resolution, and service requests.

• Monitor CRM health, usage, and data quality metrics.

• Coordinate with global and regional support teams on platform enhancements.

1. CRM Adoption & Change Management

• Drive user adoption initiatives across business teams.

• Conduct training sessions, awareness campaigns, and workshops.

• Develop user guides, knowledge articles, and communication materials.

• Promote best practices in opportunity management, meeting logging, and client relationship tracking.