EDR Analyst - L1

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.

Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team.

Grow Your Career with NTT DATA

The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group.

The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests.

The Security Managed Services Engineer (L1) may also contribute to / support on project work as and when required.

What you'll be doing

Key Responsibilities:

• Min 3 Years exp in EDR and Trend Micro.

• The vendor should assess the existing endpoint security infrastructure and identify any gaps or vulnerabilities.

• The vendor should deploy EDR agents on endpoints, servers, and critical systems within the organization's network.

• The vendor should configure EDR agents to collect and analyze security events and activities on endpoints.

• The solution should monitor endpoints for suspicious activities, such as malware infections, unauthorized access attempts, and unusual user behavior.