EDD Analyst - Fraud Risk Management

About the job

PURPOSE OF THE ROLEA two-to-three-line statement outlining the objective or the reason for which the job exists. EDD Analyst will be responsible for conducting detailed due diligence on existing customers, including KYC verification, Customer profile, risk assessment, and identification of beneficial ownership. They will analyze customer profiles and transactions to detect potential risks or anomalies and ensure all findings are accurately documented in line with internal compliance standards. They also coordinate with stakeholders and vendors to complete investigations within defined timelines. KEY RESPONSIBILITIES & KPIS OF THE ROLEThese responsibilities are representative, and the role holder is also responsible for any other job assigned by the superior authorities from time to time. This section in not intended to be an exhaustive listing of all activities done by the role holder. It should capture only the key responsibilities of the role. Metrics that are used to evaluate the success / performance of the role; specific targets do not need to be included as those would change from Y-o-Y. Responsibilities KPIsStrategy and Planning Customer Onboarding/KYC: Perform initial due diligence on existing customers, ensuring all necessary documentation is collected and verified. Verification: Verify customer identities (name, address, date of birth) using government-issued IDs, and identify Beneficial Ownership (UBO) for legal entities. Risk Assessment: Evaluate customer activities to determine potential risks to the organization, assigning risk ratings and identifying high-risk clients requiring Enhanced Due Diligence (EDD)

1. Screening & Investigation Effectiveness: Alerts / anomalies correctly identified and properly investigated with complete documentation. 2. EDD Case Turnaround Time (TAT): cases completed within defined service level timelines 3. Case Tracking & MIS Reporting: Timeliness and accuracy in maintenance of case trackers 4. Stakeholder coordination: Collaboration with multiple Policies,

Processes & Procedures Screening: Screen customers documents and profile and abnormalities to be picked up for further investigation and verification. Investigation and Documentation: Document all due diligence findings and research in the system to maintain audit trails for future references. Internal Information Customer coordination: Callout the customer to understand the actual profile and to ensure a through EDD and collect the requisite documents from customer wherever required. stakeholders for timely resolution of Issues Vendor Coordination: Officer may be required to coordinate with vendors for report etc. Stakeholder Coordination: Alerts to be raised to branches and monitor them for closure within defined TAT. MIS: Tracker of all the cases to be maintained and shared with management for review. People Management NA OPERATING NETWORKKey interactions which are essential to execute the role. This will include both internal (excluding sub-ordinates) and external stakeholders. Internal Transaction Monitoring Team, Technology Team, Branch Leadership External Customers, Service Providers/ Vendors ROLE PROFILE REQUIREMENTSMinimum qualification which are essential to execute the role. Education Essential: Graduate /Post-Graduate degree Preferred: Graduate /Post-Graduate degree Experience Essential: Minimum experience of 1 to 2 Year in a Reputed Bank or Financial Institution handling Customer related queries or managing the similar profile/portfolio. Proficient in MS Office suite Functional / Behavioral competencies required to execute the role FUNCTIONAL COMPETENCIES BEHAVIORAL COMPETENCIES1. Adherence to code of conduct. 2.Timely completion of assigned trainings for self and team. 3.Nil Behavioral issues or complaints from team members & stakeholders 4.Providing guidance on ongoing cases and development to team members Collaborating with external vendors and internal teams of the Bank to ensure efficacy towards the stakeholders Co-ordinating with various stakeholders in obtaining required approvals for finalizing any process related modification / enhancement.