About Zocane Zocane is a social gifting app focused on making gifting instant, seamless, and effortless. We enable users to send curated gifts across Mumbai with delivery in as little as 60 minutes. Built around convenience, speed, and customer experience, Zocane works closely with premium brands and partners to create a smooth and reliable gifting experience for modern consumers. www.zocane.com Internship Role: Operations & Customer Coordination Intern Responsibilities - Speak with customers professionally via calls and WhatsApp - Coordinate orders and ensure smooth 60-minute deliveries - Check and manage inventory availability across products - Coordinate with partner brands and vendors regarding stock and dispatch - Assist in resolving customer queries and operational issues - Update product availability and order status internally - Work closely with the operations team to ensure timely fulfilment - Maintain clear communication between customers, delivery partners, and brands Requirements - Excellent communication skills in English and Hindi - Confident speaking on calls with customers and vendors - Organized and detail-oriented - Ability to multitask in a fast-paced environment - Basic knowledge of Excel/Google Sheets preferred - Positive attitude and willingness to learn - Mumbai-based candidates only Perks - Exposure to startup operations and quick commerce - Opportunity to work directly with founders and premium brands - Hands-on experience in customer handling and logistics coordination - Dynamic and fast-paced work environment - Potential full-time opportunity based on performance