About the Role: The E-Commerce Executive will own the brand's digital storefronts — the own website plus marketplaces like Jaypore, Tata CLiQ Luxury, and similar. The role combines catalogue hygiene, pricing, promotion planning, and customer service coordination. Key Responsibilities Marketplace Operations Onboard the brand onto relevant marketplaces and complete brand registry / authorisation formalities.Manage listings, A+ content, store pages, images, keywords, and backend attributes.Maintain price parity, promotional calendars, and deal participation (Big Billion, Great Indian Sale, etc.).Ensure inventory sync, SLA adherence, and account health across marketplaces. Own Website Manage product uploads, pricing, stock availability, and promotional banners on the website.Coordinate with Designer on visual merchandising and with Marketing on campaign landing pages.Run basic on-site merchandising — bestsellers, bundles, cross-sells. Orders, Returns & CS Monitor daily orders, coordinate with warehouse on dispatch, and handle marketplace returns.Respond to customer queries and reviews across platforms.Maintain customer service SLAs and escalation protocols. Performance & Reporting Run basic performance marketing on Amazon Ads and Flipkart Ads (or liaise with agency).Maintain weekly dashboards on revenue, conversion, ACoS, returns, and rating.Track competitor pricing and listing quality. Key Performance Indicators Own-site and marketplace revenue.Conversion rate on own site and listings.Account health scores across marketplaces.ACoS / TACoS on Amazon Ads.Return rate and RTO percentage.Listing completeness and image quality coverage. Qualifications & Experience Graduate in any discipline.2–4 years of hands-on marketplace operations experience with Amazon and / or Flipkart.Experience with Shopify or similar D2C platforms preferred. Skills & Attributes Proficient with Seller Central, Flipkart Seller Hub, and similar dashboards.Comfortable with Excel / Google Sheets and basic data analysis.Understanding of SEO, keywords, and listing optimisation.Detail-oriented with strong follow-through.Working knowledge of Amazon Ads is a plus. Working Relationships Reports to Marketing Manager (dotted line to Business Head).Works closely with Warehouse on dispatch and returns, and with Designer on listing creatives.External: marketplace category managers, 3PL partners, ad agencies.