1. Manage daily e-commerce operations including order processing, dispatch coordination, shipment tracking, returns, exchanges, and customer support through WhatsApp, email, and Instagram DMs. 2. Manage product listings on the website, including uploading products, updating descriptions, pricing, images, inventory, and ensuring all product details are accurate and well-presented. 3. Support social media and marketing activities including Instagram content coordination, influencer outreach, creator collaborations, customer review collection, and maintaining reports for orders, customers, and campaigns.