Job Description — Dispatch Coordinator Company: Eat BetterPosition: Dispatch CoordinatorExp - 1-2 yrs About the RoleWe are looking for a smart and fast-paced Dispatch Coordinator who has hands-on experience in quick commerce dispatches. The ideal candidate should be able to handle high-volume order dispatching, coordinate with delivery partners, and ensure on-time dispatch with zero errors. Key Responsibilities Manage end-to-end dispatch operations for quick commerce platforms (Blinkit, Swiggy Instamart, Zepto, etc.)Ensure all orders are picked, packed, and dispatched within the defined SLA/TATCoordinate with delivery partners, riders, and 3PL logistics teams for smooth dispatchMonitor real-time order status and resolve any delays or escalations immediatelyMaintain dispatch records, MIS reports, and daily dispatch logsCoordinate with warehouse and inventory teams to ensure stock availability before dispatchHandle Return to Origin (RTO) cases and ensure proper documentationCommunicate with quick commerce platform operations teams for order discrepanciesEnsure proper labelling, packaging, and documentation for every shipmentTrack and report daily dispatch performance metrics to management Required Skills & Qualifications Graduate in any discipline1–2 years of experience in dispatch operations, preferably in Quick Commerce (Blinkit / Zepto / Swiggy Instamart / Dunzo)Good understanding of last-mile delivery and order fulfilment processStrong coordination and communication skillsProficiency in MS Excel and order management toolsAbility to work in a fast-paced, high-pressure environmentFlexible with working hours including weekends if requiredGood problem-solving and decision-making ability Salary Budget - 30-35k