Director - VD Expansion Business Development & Operations

Position Summary

Headquartered in Plano, TX, Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions, and network systems. For more than four decades, Samsung has driven innovation, economic growth, and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services, and AI technology, we're creating smarter, sustainable, and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

The Visual Display eCommerce Expansion Business + Marketing Strategy & Operations Excellence Director will lead strategic initiatives to drive growth in the CE business, focusing on carrier, SMB, social commerce, marketplace commerce, and new partnership initiatives. This role will oversee key projects for 2026, manage external partnerships, develop go-to-market strategies for new product launches, and ensure operational excellence in site operations and marketing execution.

The eCommerce Visual Display Team Values & Principles:

• Detail-oriented w/AX support
• Results-driven
• Innovative and experimentative
• Incorporate AX transformation in all our day-to-day activities (as much as feasible). Expected to use Claude/Gemini/Open AI every-day (vs. traditional MS Suite of Excel/PPT etc.)

Our team goal:

To create the best customer experience online by setting Global and Local Best Practices to share with other subsidiaries and retail partners.

Future Vision:

Our eCommerce operations are managed through our eCommerce storefront, reflecting a destination-based mindset. However, by 2030, this model will fragment into a multi-vector integrated commerce engine. To remain competitive, we must transition to a distribution-based mindset, positioning our eCommerce platform as a Centralized eCommerce Hub.

Role and Responsibilities

This hub will serve as the master logic and technical engine, powered by a Unified API, inventory, and data infrastructure to support six key commercial pillars: Owned DTC, 3P Marketplace Ecosystem, Social Commerce, AI & LLM Commerce, Partner & Mobile Carrier Commerce & SMB Ecosystem Infrastructure.