This is an exciting opportunity to join a world-class Global Sales Team dedicated to delivering Hilton's unmatched scale, access, and expertise to our owners, operators, and customers. As a Director, Sales Worldwide Accounts (Group Sales), you will help shape a differentiated sales experience that elevates Hilton's diverse portfolio of brands and drive meaningful connections.
In this role, you will identify, develop, and lead an identified roster of accounts to generate market share growth and expand Hilton's presence across key corporate companies and industries. Additionally, you will be responsible for account planning, cross-team collaboration, building & strengthening customer relationships, uncovering new opportunities, and driving performance and incremental growth to our hotels and to Hilton.
As part of the Corporate Group Sales team and reporting to the Managing Director, you will focus on Corporate Accounts, playing a pivotal role in advancing Hilton's position within this critical segment.
What you'll do during a typical day:
Guide the account planning strategy for your accounts to facilitate growth.
Aggregate client account-based growth data and evaluate areas of opportunity.
Qualify accounts and maintain compliance to account governance protocol
Ensure our client's daily needs are met while identifying viable opportunities to improve operational and financial performance through targeted initiatives.
Be a subject matter expert in all brands and closing the sale with clients.
Anticipate client needs and develop an approach that is tailored to each client
Generate leads and mine opportunities within existing accounts to drive incremental revenue.
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Collaborate with a cross-functional team including Hilton Direct partnership team members and HWS Sales Specialists to drive total account value and provide total client solutions.
Network with business decision-makers and executives to influence positive buying behaviors.
Deliverables you'll take ownership of:
Model account-based trends on a cadence (i.e. weekly, quarterly, etc.), compare data with previous years' results and forecast future account-based growth rates.
Provide accurate forecasting and delivery of monthly, quarterly, and annual revenue targets.
Understand industry trends that impact customer buying behaviors and offer innovative solutions.
You have these minimum qualifications:
Ten (10) years of hotel/travel sales and/or account management experience
Experience analyzing data and making data-centric recommendations
Experience maintaining national or global accounts
Knowledge of the hospitality and travel industry
Travel up to 40%
It would be useful if you have:
Bachelor's Degree
In-depth knowledge and use in Delphi or similar property sales management system
Experience using Salesforce (CRM)
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
Financial security for your future – Our retirement plans make it easier to save for what's next
*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $100,000 – $145,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Sales Incentive Plan (SIP), and the Company's long-term incentive plan, consistent with other team members at the same level and/or position within the Company. #LI-REMOTE
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