We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you'll be doing
At Simplii Financial, we're redefining how Canadians move money by building robust, scalable payments platforms that simplify complex processes and anticipate future needs. As the Director, Product Owner – Payments Infrastructure & Transaction Processing, you'll lead the vision, roadmap, and delivery priorities for Simplii’s payments infrastructure. You’ll be responsible for ensuring reliable, transparent, and efficient money movement across digital and assisted channels, overseeing integration with payment hubs, card processors, rail providers, and reconciliation systems. Your role will involve translating business goals, regulatory mandates, and operational pain points into actionable product outcomes, partnering closely with technology, architecture, operations, risk, finance, and external vendors. You’ll drive modernization efforts, streamline platform architecture, and ensure the payments infrastructure is resilient, compliant, and positioned for innovation.
At CIBC we enable the work environment most optimal for you to thrive in your role. You can effectively perform all work activities remotely, and will only be required to be on-site on an occasional basis.
How you'll succeed
- Payments Infrastructure Product Ownership – Define and refine the product vision for Simplii’s payments platform, balancing reliability, scalability, compliance, and cost efficiency.
- Transaction Processing & Integration – Translate business and regulatory priorities into a clear roadmap, managing integrations with payment hubs, processors, card networks, rail providers, and finance systems.
- Modernization & Architecture Simplification – Lead the discovery and delivery of payments modernization initiatives, reducing duplication and complexity while enhancing platform resilience and extensibility.
- Reconciliation & Operational Excellence – Develop and maintain capabilities for payments reconciliation, settlement, and operational visibility, ensuring compliance with regulatory and scheme requirements.
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- Backlog Ownership & Agile Leadership – Manage the squad backlog, lead agile ceremonies, and provide transparent roadmap updates to senior leaders and delivery teams.
- Stakeholder & Vendor Engagement – Act as the product decision-maker, partnering with internal teams and external vendors to translate requirements into deliverable outcomes.
Who you are
- You’re a technically strong platform product leader. You bring deep knowledge of payments infrastructure and can challenge architecture, operations, and engineering decisions to drive optimal outcomes.
- You’re a decisive product owner. You excel at turning complex modernization goals into sequenced roadmaps, disciplined backlogs, and measurable results.
- You understand regulated financial services. You recognize the importance of speed, resilience, controls, auditability, and incident readiness in payments processing.
- You’re a collaborative leader. You foster alignment across product, technology, architecture, operations, finance, risk, compliance, security, and vendor partners.
- You have relevant experience. You bring strong experience in payments product leadership, transaction processing, card issuing/processing, or banking platform roles within regulated environments.
- Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.
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What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
- CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
- CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
- You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
- We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
- We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location Toronto-161 Bay St., 4th
Employment Type Regular
Weekly Hours 37.5
Skills
Accountability, Agile Methodology, Analytical Thinking, Backlog Management, Communication, Data-Driven Decision Making, Domain Knowledge, Influencing Without Authority, Mentorship, Negotiation, Problem Solving, Product Portfolio Strategy, Product Roadmap Development, Risk Management, Sprint Planning, Stakeholder Management, User Story Mapping
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