Director, Global Commissions

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.

Position Summary

The Director, Global Commissions is responsible for leading the strategy, governance, administration, and continuous improvement of global sales commission programs. This role owns the end-to-end commissions lifecycle, including plan implementation in CaptivateIQ, calculation validation, payout operations, dispute resolution, controls, analytics, and payroll-ready output across regions.

As a strategic and execution-focused leader, you will partner closely with Sales Strategy, Sales Operations, Finance, Payroll, HR, and Business Systems to translate compensation plans into scalable system logic, strengthen data integrity across Salesforce and downstream systems, and build an auditable, high-performing commissions operation that scales with the business.

Key Responsibilities

• Lead the end-to-end administration of global commission programs, including monthly, quarterly, and annual payout cycles.

• Own CaptivateIQ configuration, plan implementation, calculation logic, statement design, and ongoing system optimization.

• Partner with Sales Strategy and Sales Operations to operationalize compensation plans, quotas, hierarchies, credits, and exception policies.