Director, Customer Hardware Engineering

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities.

At Tenstorrent, we are building open, scalable compute for real AI workloads. As Director, Customer Hardware Engineering, you own the technical relationship with strategic customers and FAEs, turning their silicon needs into precise requirements for our hardware and software teams. You connect customer architectures to Tenstorrent platforms so their models run efficiently on our silicon.

This role is hybrid, based out of Toronto, Austin, TX or Belgrade, Serbia.

We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting.

Who You Are

• Experienced leader of customer-facing technical teams and Field Application Engineering organizations.

• Strong background across RTL, verification, and physical design for custom silicon programs.

• Systems thinker who understands how RTL choices affect software, performance, and customer solutions.

• Clear communicator who aligns customers, FAEs, and internal teams around shared technical goals.

What We Need

• Own technical customer relationships and convert high-level asks into concrete engineering specifications.

• Coordinate with hardware and software leads on customer-specific NEO silicon configurations.