Director Consulting

About Us:

HighRadius provides a single Agentic AI platform for the Office of the CFO. It integrates 180+ agents that orchestrate end-to-end processes across Order-to-Cash, Close & Reconciliation, Consolidation & Reporting, Accounts Payable, B2B Payments, and Treasury. HighRadius guarantees operational KPI improvements by mapping them to specific agents on the platform. With a 3-6 month go-live period, HighRadius drives value creation at 1300+ enterprises such as 3M, Unilever, Bristol-Myers Squibb Company, Red Bull, Lufthansa, and more. HighRadius has been consistently recognized as a market leader by Gartner, IDC, and Forrester.

Job Summary:

This incumbent will play a key leadership role on the Consulting team by building effective client relationships, managing multiple complex projects to completion and developing a high performing team. This role will be a trusted adviser to our customers to deliver the highest customer satisfaction. The ideal candidate will thrive in a fast-paced environment and is able to continually improve our methodology and develop best in class processes. S/he will be a dynamic leader that fosters a collaborative environment and has a track record of rallying teams to success. This is a highly visible and complex role since the candidate will be the Senior point of contact and work with executives and users across the entire organization. The successful candidate must be a strong leader, extremely well organized, detail-oriented, quality-minded and possess excellent written and verbal communication skills.

Responsibilities:

● Manage a portfolio of up to 10-15 Business Transformation Enterprise projects or couple of Strategic engagements of varying complexity at any given time

● Lead the implementation services & consulting for assigned clients

● Implementation scoping, estimating and Contract reviews

● Work with cross departments (Sales, Product Management, Customer Value, Infrastructure) to be able to come up with solutions which help provide value to clients

● Build strong relationships with Senior client stakeholders of Fortune 1000 companies

● Manage project resources including Project Managers, Solution Architects, and Consultants

● Manage project issues/risks and client expectations and escalate as needed

● Assist in building playbooks and and benchmarks from completed projects