Digital Coordinator

About the job

Role Overview

The Digital Coordinator is an operations-focused role responsible for executing day-to-day content administration tasks that support the studio and retouch production pipeline. This role handles the routine but essential work that keeps products live, accurate, and commercially ready across our e-commerce platforms.This is not a creative or retouching role. We are looking for someone who is detail-oriented, process-driven, and comfortable working at volume across multiple brands and categories. The ideal candidate has experience in e-commerce content operations and understands how product imagery flows from production to platform.Accuracy and consistency are critical. Every task in this role directly impacts what the customer sees on site . Key Responsibiliti es Image & Asset Managem

• entExecute image replacements across platforms, ensuring correct SKU mapping and file specificati
• onsProcess sequence changes to align with visual merchandising and brand guideli
• nesUpload and quality-check supplier-provided images to meet internal standa
• rdsAdd and remove product images as directed by brand and buying te
• amsManage dimension images, infographics, and blurb images to support product detail pa

ges Quality & Post-Production Sup

• portComplete post-QC fixes flagged during the review pro
• cessIdentify and fix issues with agency-delivered images that do not meet specificat
• ionsMaintain consistency in file naming, formatting, and delivery stand

ards Coordination & Communic

• ationManage concept queries via email and tracker, responding within agreed
• SLAsCreate and update category and navigation icons as requested by the e-commerce
• teamTrack all tasks through the team's workflow tools with clear status up
• datesEscalate issues or blockers promptly to the team

lead Process & Rep

• ortingMaintain accurate task logs to support volume tracking and capacity pl
• anningFollow documented SOPs for all recurring
• tasksFlag process gaps or inefficiencies to support continuous impro

vement Requi